Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

If you need to cancel or make changes to your order, please contact our customer service team as soon as possible at info@catsntails.com . We will do our best to accommodate your request.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online orders.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

We offer Standard Shipping ($5.99, free on orders over $50), Expedited Shipping ($14.99), and International Shipping (rates vary by destination).

Standard Shipping takes 3-7 business days, Expedited Shipping takes 1-3 business days, and International Shipping takes 7-21 business days, depending on the destination.

If you are not satisfied with your purchase, you can return it within [number] days for a refund or exchange. Please refer to our Return Policy for more details.

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order on the carrier's website.

Yes, we prioritize the safety and well-being of pets. Our products are carefully selected and meet high-quality standards to ensure they are safe for your pets.

Each product page includes detailed descriptions and specifications to help you choose the right item for your pet. If you have further questions, please contact our customer service team for personalized recommendations.

Yes, we stand behind the quality of our products. If you encounter any issues, please contact us, and we will work to resolve the problem to your satisfaction.